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CGI Custom & Geometric Windows in Fort Myers: What to Know First
CGI custom and geometric windows in Fort Myers can be repaired or replaced by an independent installer, and most jobs run $450 to $2,800 depending on the shape, glass package, and whether the frame is salvageable. We’re TruePane Windows & Doors, and we work on CGI products as an independent CGI service provider, which means we’re free to tell you when a repair makes sense and when replacement is the honest call. Turnaround on most custom CGI work runs two to four weeks once measurements and glass specs are confirmed.
This page is for homeowners who already have CGI windows, especially the shaped units, arched tops, and oversized openings that are harder to source and harder to set correctly. If you’re looking at a failing seal, a fogged geometric pane, or a custom CGI window that never quite fit right from day one, call (239) 323-5522. A live person answers, and the estimate is free.
How CGI Products Fail and How We Fix Them
CGI builds a serious impact window, and in our experience the frame and laminate hold up well in Fort Myers weather. The failures we see most often on custom and geometric units are not structural, they’re in the seals, the hardware, and the installation details. Here’s what we find, series by series where it matters:
- Fogged glass on geometric panes, especially CGI’s Estate Collection trapezoids and radius units. Shaped glass puts more stress on the seal at the corners where the desiccant strip has to bend hard. After ten-plus years of Fort Myers humidity and afternoon sun on a west-facing wall, those corner seals give out first. We re-glaze with a matching insulated unit rather than replacing the whole frame.
- Binding or sagging on arched and radius windows, common on the Estate and Sentinel lines. A curved sash is only as stable as the hinge hardware supporting it, and the top hinge takes a beating on tall arch tops. We see original hinges that were under-torqued at the factory or loosened over time, causing the sash to drag on the jamb. We re-set the sash, replace worn hinge arms with the correct gauge, and re-check the reveal on all four sides.
- Mullion and transom seam leaks on oversized openings. When three or four CGI units are mulled together to span a wide opening or a two-story foyer, the seam where the frames meet is the weak point. We correct this by removing old mull caps, cleaning the seams, applying the proper structural mull sealant, and re-capping. In Fort Myers, where a summer storm can drive rain sideways for an hour, this seam is the difference between a dry wall and a stain you’ll never forget.
- Hardware and locking point failures on CGI’s Halo and Estate casements and awnings used in geometric configurations. The multi-point locks on shaped casements have small connecting rods that can bend if the sash was ever forced open against the wind, or if a child hung on the handle. A bent rod leaves one lock point not engaging, which is easy to overlook but matters when wind pressure loads the glass. We replace the rod, re-time the lock points, and verify each one seats before we call the job done.
- Frame-to-structure gaps on radius windows in older Fort Myers homes. We’ve worked enough houses on McGregor Boulevard and the river district to know that 1970s and 1980s rough openings were rarely perfect circles. When a CGI radius unit went into an out-of-round opening with shims and hope, it leaks around the perimeter years later. We pull the trim, re-shim the frame to actual plumb and level, seal the gap correctly, and re-install with proper flashing. This is the one repair that reads “water stain on the drywall” but is really “the last installer measured once.”
Our CGI Custom & Geometric Windows Process
When you call us about a CGI window, here’s how the job goes, step by step:
- 1
We schedule the visit, and we show up. A background-checked, uniformed technician comes to your home, measures the opening twice, and documents the existing unit: series, glass type, frame condition, and how it was installed. If it’s a geometric shape, we template the opening, we don’t trust a tape measure on a curve.
- 2
We give you options on paper. We’ll show you the repair path and the replacement path side by side, with real numbers. If it’s a failed seal on a trapezoid, re-glazing often beats a full replacement. If the frame is racked or the flange is compromised, replacement is the honest call and we’ll tell you that.
- 3
We make the parts decision with you. For CGI-specific hardware and laminate we use OEM parts when they’re available and when they’re the best option. For insulated glass units and standard hardware, we use proven aftermarket components that match or exceed spec. We’ll tell you which is which and why, in writing.
- 4
We do the work. For re-glazing, the sash comes out, the old unit comes apart carefully (geometric glass is stressed at the corners and we don’t chip it), the new unit is set, and the seal is applied clean. For replacements, we set the new unit in a properly prepped opening, flash it the way a Florida opening should be flashed, and shim it true. If the pane is not true, the job is not done.
- 5
We test and we show you the test. We cycle the sash, check every lock point, run a hose on the exterior if we touched a seam, and walk the interior with you so you see the result. No gray area left to argue about later.
- 6
We register the warranty and we hand you the paperwork. Manufacturer warranty layers registered in writing, durations stated, workmanship guaranteed for 90 days under our Done Right Promise. You get a copy before the truck leaves the driveway.
What CGI Custom & Geometric Windows Costs in Fort Myers
Here are honest ranges for the CGI work we do most often in Fort Myers, based on what we’ve quoted over the past several years:
- Re-glaze a fogged geometric pane (trapezoid, triangle, arch top): $450 to $1,100 per sash, depending on glass size and Low-E or tinted specs.
- Replace a single CGI Estate or Sentinel geometric window, same footprint: $900 to $2,400, depending on size and impact rating.
- Rebuild and re-seal a mulled bank of three units over a wide opening: $1,800 to $4,200, including mull cap replacement and exterior sealing.
- Full custom replacement of an oversized or radius CGI unit, measured and ordered to the opening: $2,200 to $6,500, depending on glass package, shape complexity, and structural requirements.
What moves the price is the glass, the shape, and the opening condition. A clean rectangle is straightforward; a true radius with a laminated impact package and a frame that needs re-flashing is a different animal. We quote line items on paper so you see exactly what you’re paying for, and the estimate is free. Call (239) 323-5522 and we’ll walk it with you.
Why Fort Myers Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been installing and repairing windows in Southwest Florida for over 42 years, and we’ve been doing it under the TruePane name since Dale Kessler founded the company in 2008. Our technicians have set CGI units in old McGregor Boulevard homes where the openings haven’t been square since Eisenhower was in office, and they’ve re-glazed arch tops on newer gulf-access builds. We’re authorized installers for more than a dozen manufacturer lines including PGT, CWS, ES Windows, and ECO Window Systems, which matters because it means we’re not trying to sell you one brand’s answer to every problem. Every job carries The Keystone Standard: both warranty layers in writing, durations stated, and a 90-Day Done Right Promise. If it is not in writing, it is not a promise. We stand behind it.
Key Takeaways
- CGI custom and geometric windows in Fort Myers typically cost $450 to $6,500 depending on the work, and we quote line items on paper.
- Common CGI failures on shaped units are corner seal leaks, hinge sag on arches, mullion seam leaks, lock rod bends, and out-of-round rough openings.
- We re-glaze when the frame is sound and replace when it isn’t, and we’ll show you both options side by side.
- TruePane is an independent CGI service provider, we carry OEM and proven aftermarket parts, and we register both warranty layers before we leave.
- The estimate is free. The phone is answered by a live person. The work is guaranteed for 90 days, no arguing.
FAQs
No. As an independent CGI service provider, we use OEM parts where the warranty requires them and document every repair so the chain of work is clear. A sloppy repair by someone who doesn’t know the product can void coverage, which is exactly what we prevent by doing the job by the book and registering everything in writing.
Yes. We order insulated glass units matched to the original thickness, laminate, tint, and Low-E coating from suppliers who work with impact-rated glass. We’ll show you the spec sheet against your existing unit so you can see the match before we order. Call (239) 323-5522 for a free measurement and quote.
Re-glazing a single geometric pane takes one visit once the glass arrives, usually two to three weeks after measurements are confirmed. Full replacements of shaped units run two to four weeks depending on the glass package and if a municipality requires a permit. We pull permits and pass inspections on jobs where they’re required.
If the frame is square, the laminate is intact, and the issue is the seal, the hardware, or the mull seam, repair is usually the right call and the lower cost. If the frame is racked, the flange is compromised, or the unit was set wrong to begin with, replacement is the honest answer. We’ll show you both on paper and let the numbers speak.
Yes. We’re authorized installers for more than a dozen manufacturer lines including PGT, CWS, ES Windows, and ECO Window Systems. If you have a mixed-brand house, which is common in Fort Myers, we can service the whole window schedule without you juggling different contractors.
If you own a CGI custom or geometric window in Fort Myers that needs an honest look, call (239) 323-5522. Dale Kessler and the TruePane team will measure twice, quote on paper, and do the work so it’s true the first time.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Fort Myers and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.









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